FAQs

How long does delivery take?

Orders will be delivered within 1 -3 working days if ordered before 12pm.

As we rely on the Royal Mail network, delivery times may vary depending on location and local delivery schedule. However, 98% of our orders are delivered within 2 working days.

How much does shipping cost?

All orders have a flat rate shipping fee of only 99p.

Where do we deliver?

We offer delivery across the United Kingdom and Northern Ireland.

Do you deliver to the Republic of Ireland?

For deliveries to the Republic of Ireland and Northern Ireland, please click here.

How can I track my package?

Orders delivered through Royal Mail can be tracked here.

If you placed the order before 12pm Monday to Thursday and you will usually receive your order the next working day in the UK. Orders placed after 12pm Thursday to Sunday will normally arrive on Tuesday. The vast majority of our orders (over 96%) are delivered on time, however we appreciate your understanding when delays occur as we rely on the Royal Mail network and some areas may take up to 3 working days to arrive.

I placed an order but have not received a confirmation email

Please check your spam folder or 'Promotions' folder in your email.

Is there a minimum order?

No! Order as much or as little as you like and all orders have a flat rate shipping fee of only 99p.

Returns

We pride ourselves on exceptional customer service and we very rarely have any issues with returns.

However, in the very unlikely event where you need to return the product(s), we will be more than happy to sort it out right away without causing any inconvenience to you.

Kindly contact us at info@cardgallery.co.uk and we will respond to you promptly with a solution.

Contact Us


Phone: (+44) 7510 178397

Email:info@cardgallery.co.uk

Address: 15 Indescon Square, London, E14 9EZ

Or get in touch with us by clicking here.

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